
Fiduciary duty
ERISA Fiduciary Duty and Payment Integrity: What Employers and Carriers Should Know
Employers with ERISA fiduciary duties cannot ignore improper claim payments. What employers, carriers, and TPAs should know about payment integrity.
Accident plans pay scheduled amounts across many benefit types, within limits set by the plan. The same accident can arrive more than once, described differently each time. Trestl checks each claim line against the plan before payment and holds possible repeats for review.
A fracture paid at the wrong amount
Claims are checked against the member’s plan before payment, and every finding shows its reason.
Each payment is compared with what the plan schedule produces. Overpayments and underpayments are both flagged.
The benefit limits written in your certificate are applied before payment.
A claim that repeats a payment already made is held for review.
Accident reports are reviewed with AI assistance; a possible repeat is held for review, with the reports side by side.
Underpayment · Sam, a member with a group Accident plan. The people and amounts are made up.
Day 1
Sam breaks a wrist and files an Accident claim with the treating physician’s note.
Without a check
The claim is paid $250 instead of the $500 the plan schedules.
Months later
Sam notices, calls, and waits for an adjustment, or never notices at all.
With Trestl
Before payment, the $250 difference from the plan’s schedule is flagged, with the reason. Sam is paid $500 the first time.
The way your system already shares them.
Before your payment run.
With the reason in front of them. Claims that match pay on schedule.
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Fiduciary duty
Employers with ERISA fiduciary duties cannot ignore improper claim payments. What employers, carriers, and TPAs should know about payment integrity.
A first call about your lines and how claims move today. No claim files or health information needed for the call.