
Fiduciary duty
ERISA Fiduciary Duty and Payment Integrity: What Employers and Carriers Should Know
Employers with ERISA fiduciary duties cannot ignore improper claim payments. What employers, carriers, and TPAs should know about payment integrity.
Hospital Indemnity pays fixed amounts per admission, per day, and per service, under terms that differ plan by plan. Small mismatches between a claim and its plan repeat across a book. Trestl checks each claim line against the configured plan before payment.
Two claims for one hospital stay
Claims are checked against the member’s plan before payment, and every finding shows its reason.
Each payment is compared with what the plan schedule produces. Overpayments and underpayments are both flagged.
The timing and limit terms written in your certificate are applied to the lines they govern.
A claim that repeats a payment or a stay already paid is held for review.
Overpayment · Jordan, a member with a group Hospital Indemnity plan. The people and amounts are made up.
Day 1
Jordan is admitted for two nights. The hospital and Jordan each send a claim for the same stay.
Without a check
Both claims pay the $1,000 admission benefit. Jordan receives $2,000 plus the daily benefit.
Months later
A recovery letter asks Jordan to repay $1,000, after the money is spent.
With Trestl
The second claim for the same stay waits for an examiner before payment, with the reason. The examiner confirms it, and Jordan is paid the right amount once: $1,400.
The way your system already shares them.
Before your payment run.
With the reason in front of them. Claims that match pay on schedule.
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Fiduciary duty
Employers with ERISA fiduciary duties cannot ignore improper claim payments. What employers, carriers, and TPAs should know about payment integrity.
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